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Topic starter
Something odd is happening - when i have set some of my memberships as paid - they are showing up as expired? Membership assignment is active but assignment status says Expired. This is only for those that have paid their fees.
Settings are: Billing Cycle annual, Renewable No, Payment term Bill date, Initial Term 1 x Billing Period(s), 1st Period Billing
Full Membership Year
Thanks
Posted : 28/07/2026 9:02 am
Hi Vicky,
Can you open a Support Ticket in the app please so we can look at your issue in detail. From your description it is probably due to the Renewable flag set to No which means the membership assignment only runs through a single billing cycle before expiring. This should be set to Yes if you want the assignment to renew each year.
Posted : 28/07/2026 10:04 am
Topic starter
@slimjim Thanks - i think that was the issue....I changed and its now active. I will go through all my members ( yikes!) and manually update to yes
THanks
Posted : 28/07/2026 12:21 pm
If you need to update multiple assignments you can use the Membership Assignments: Delete, Cancel, Archive & Edit page in Membership Utilities.
- Select the Edit Assignments tab > use the page filters to find the membership assignments > Change to Renewal column to Yes for all applicable assignment rows > Save
You might also want to update the Membership record so that all NEW assignments have renewal set to Yes.
Posted : 28/07/2026 6:05 pm