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[Closed] Why won't my Reports download or export?

CT Support
(@slimjim)
Support Team Admin
Joined: 2 years ago
Posts: 154
Topic starter  

Why won't my Reports download or export?

If your Report Exports or Downloads don't work or they start but seem to freeze and don't complete, this is probably due to a browser security setting which is blocking/preventing downloads or popups.

All browsers are slighty different and you may need to explore the settings menu. Here are two common browsers:

  • Chrome: Settings > Privacy and security > Site settings
  • Safari: Some Clubtreasurer downloads require Pop-up windows which are initially blocked until you enable them for a specific page (one-time only). To enable popup windows click the icon in the URL bar per below:


   
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