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Trouble Signing In? "We couldn't verify you're not a robot"

CT Support
(@slimjim)
Support Team Admin
Joined: 3 years ago
Posts: 156
Topic starter  

"We couldn't verify you're not a robot 🤖"

If you see this message, our security system (Google reCAPTCHA) is having trouble confirming your connection. Most often, this happens because the page has been open too long.

Quick Fix: Refresh or reload the login page and try again immediately.

If the error persists, one of the following might be triggering a "false positive":

  • VPNs or Shared IPs: Some network setups (especially mobile data) can look suspicious to security filters.
  • Browser Extensions: Ad-blockers, script-blockers, or strict privacy extensions.
  • Browser Settings: Ensure JavaScript and Cookies are enabled.
  • Incognito Mode: Private browsing can sometimes interfere with verification.

Note: This system protects our site from spam, and while issues are rare, we’re here to help if you're still stuck.

 


This topic was modified 4 hours ago 2 times by Admin

   
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