[Solved] How do I show a Refund or Credit Payment on my Member Statements?

To show a refund or credit payment on the Member Statement you should open the original Receipt transaction for the Billing Line and click the Reverse button. This will create a negative 'receipt' against the Billing Line and reverse the original receipt.  Please note that editing of a Reversal transaction is limited to Date and Comments only.   

 

Alternatively, you can use the Copy Batch button but now you will need to re-enter the amount as a negative value and save the Receipt. 

 

The reason you need to use the Reverse or Copy Batch functions, rather than creating a new Payment transaction for the credit, is because you cannot select a membership Billing Line if it has been already paid. 

 

The refund / credit will now show on your Member Payment Plan as a "Credit Rec'd" line along with the original Billing and Payment Rec'd Lines.

 

Finally, if the original Membership Fee is also reduced, you will need to edit the Payment Plan in the Membership Assignment and reduce the orginal Due Amount for the Billing Line as appropriate. This will remove any outstanding balance for this Assignment.