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[Sticky] Why are my Transactions Locked for Editing?

CT Support
(@slimjim)
Support Team Admin
Joined: 2 years ago
Posts: 125
Topic starter  

Why are my Transactions Locked for Editing?

Transactions can be locked for 3 reasons:

  1. Age Locked
  2. Rec Locked
  3. Transfer Locked

1. Age Locked

Transactions are age locked if they are older than your current Financial Year to prevent their accidental editing or deletion. If you do need to edit or delete an old transaction, you can temporarily set the Financial Year-End to an earlier period.

Note that you should exercise caution here since editing or deleting a prior-year transaction may mean that your reported Accounts are changed.  

The Financial Year is the preceding 12-month period set by the Financial Year-End. To change it:

  1. Navigate to Setup>Organisation & Subscriptions>Organisation Details tab
  2. Enter or select an older date into the Financial Year-End so that your transaction date is within or later than a 12-month range preceding the Financial Year-End
    • For example: To edit a transaction dated  02-Jan-2012, you could set the Financial Year-End to "31-Dec-2012" so that your current Financial Year now starts at 01-Jan-2012 - ie. earlier than your transaction.
  3. Save Changes
  4. You will now be able to edit or delete the transaction
    • Note that that transaction will still be locked if it has previously been reconciled - see below.
  5. Reset the Financial Year-End back to your current financial year.

Tip: If you want to enter new transactions or move existing transactions into older years, you will also have to temporarily change your Financial Year-End date so that the transaction date is within or later than the 12-month range preceding the Financial Year-End.

 

2. Rec Locked

Transactions are "Rec" locked if they have been reconciled using the Bank Reconciliation feature (menu path: Accounts > Bank Reconciliation).  If necessary, you can temporarily unreconcile a transaction to edit it - or delete it, if required.

Reconciled transactions are locked to prevent them from being changed (accidentally or deliberately) to ensure that your accounts are always accurate. Once you have reconciled these against your bank statement to confirm their accuracy they should not be changed. However, if necessary, Managers can temporarily unlock these transactions from the Bank Reconciliation page to correct mistakes, etc.

As above, you should exercise caution because editing or deleting a previously reconciled transaction may mean that the Account used no longer balances - or reconciles - with your bank statement.

For instructions on how to do this go to the Bank Reconciliation help page and click the "How to Correct a Reconciled Transaction" link.

 

3. Transfer Locked

If you have created a Bank Transfer (menu path: Transfers > "New Transfer / Cash Banking") using Associated Receipts, then these Receipt Transactions will be locked if the Bank Transfer transaction has been reconciled.

If you need to edit the Associated Receipt(s) then you must un-reconcile the Bank Transfer (see 2. above). This will then make the Associated Receipts partially editable where you can change their value or add new Receipt Lines.

To fully edit the Associated Receipt (eg. change Date or Account) or delete it, then you must delete the (un-reconciled) Bank Transfer transaction it is associated with first.


   
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