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[Closed] How do I correct a locked Reconciled transaction?

CT Support
(@slimjim)
Support Team Admin
Joined: 2 years ago
Posts: 151
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How do I correct a locked Reconciled transaction?

Reconciled transactions are locked to prevent them from being changed (accidentally or deliberately) to ensure that your accounts are always accurate. However, if necessary, Managers can temporarily unlock* these transactions from the Bank Reconciliation page to correct mistakes, etc.

For instructions on how to do this go to the Bank Reconciliation help page and click the "How to correct a reconciled Transaction" link.

*Please note that your transaction can also be age-locked if it is dated in a prior Financial Year; or locked if included in an Account Transfer. See Why are my transactions locked?

This topic was modified 2 years ago by Admin

   
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